Platform overview
One platform connecting patient acquisition, coordinated care, and AI-governed continuum of care — built to sit alongside your existing HIS, RMS, EMR and TPS, not replace them.
What REACH owns — and what stays yours
Pre-admission acquisition & post-discharge continuum
Active in-facility clinical care
Reach Platform · How It's Organized
The AI Layer · Trust & Governance
Every AI action in REACH is classified into one of four governance tiers.
AI drafts or suggests. A human reviews before anything happens.
AI ranks or flags risk. A human confirms before acting.
AI executes without a human step, for low-risk actions only.
Deterministic logic. No AI involved, no review needed.
How it connects
Admission-readiness scores sent outward, discharge summaries received inward, read-only by default.
Wherever bidirectional write access exists, every write is logged — this integration point is on the near-term roadmap, not universally live today.
A dedicated REACH team on-site for go-live — not a months-long professional-services project.
Designed to coexist with any HIS/HMS, not built around one specific vendor.
Governance · Built for a Compliance Review
Configurable permissions per department, not a fixed hierarchy.
Separate from general system logs — built for a compliance review, not just uptime monitoring.
PDPA, GDPR and HIPAA handled per jurisdiction, not one-size-fits-all.
Reporting formatted for the accreditation bodies your hospital already answers to.
Honest by Design · Status-Labelled Claims
If it says Live, you can see it in a demo today. If it says Roadmap, we'll tell you so.
Live Today
Every AI action classified into one of four governance tiers — Assist, Score/Flag, Act, System. A clinician confirms every recommendation before it reaches a patient.
Building · 0–18 Months
Multi-agent orchestration, voice AI intake, and bidirectional FHIR write-back — landing in the platform over the next 12–18 months.
Roadmap · 18–36 Months
AI prioritises leads and campaigns against live OT/bed capacity and margin per procedure.
One verified identity, reusable across visits and partner facilities.